What is Hybrid Ordering?
Hybrid Ordering gives guests the freedom to decide how they want to order and pay. The options include:
- Self-Ordering via QR Code
- Guests scan a QR code at their table and order directly via their smartphone.
- Ideal for high-traffic establishments and fast-paced service.
- Traditional Service by Staff
- Guests can still place orders directly with the service staff, which is especially beneficial for fine dining restaurants or personal recommendations.
- Hybrid Model: Guests Choose Their Preferred Method
- Guests can flexibly switch between self-ordering and traditional service, easing staff workload while enhancing guest satisfaction.
- Multiple Payment Options
- Payments can be made via Apple Pay, Google Pay, credit card, or cash.
- No long waiting times – quick and seamless transactions.
Why is Hybrid Ordering a Game-Changer?
- Increased Revenue – Self-ordering and upselling options can lead to higher sales. Studies show that self-ordering kiosks can increase revenue by up to 20%.
- Reduced Waiting Time – Faster processes improve service efficiency and reduce guest wait times. Digital ordering systems allow guests to place orders without delays, leading to higher satisfaction.
- More Flexibility for Guests – Guests can decide how they want to order and pay, creating a more personalized and convenient experience.
- Optimized Staff Utilization – Service teams can focus on guest experience and hospitality, while routine tasks are automated.
Hybrid Ordering with checkpleaseOur solution empowers restaurants to digitally enhance their service while maintaining traditional elements:
- Digital Menus & Self-Ordering – Always up-to-date menus with engaging images and customization options.
- Integration with Traditional Service – Digital ordering processes seamlessly incorporated into classic service operations.
- Flexible Payment Options – Support for multiple payment methods to maximize guest convenience.
- Easy Integration with Existing Systems – Our solution works effortlessly with existing POS systems and restaurant workflows.
Ready for the future of hospitality? With Hybrid Ordering from checkplease, you can work more efficiently, boost guest satisfaction, and increase your revenue.
Learn more: https://hashmato.com/3-statistics-why-restaurants-are-switching-to-self-ordering-kiosks
https://www.mews.com/de/blog/self-ordering-gastronomie